Serenity: Ambient Sounds

Frequently Asked Questions

🔊

No sound is playing

Make sure your device is not on silent mode and the volume is turned up. Check that the app has permission to play audio in the background in Settings → Serenity.

👑

I lost my Premium access

Open Serenity → Settings → Restore Purchases. Your purchase is tied to your Apple ID and can be restored at any time at no charge.

⏱️

Sleep Timer stopped early

Make sure Background App Refresh is enabled for Serenity in Settings → General → Background App Refresh.

☁️

iCloud Sync not working

Make sure you are signed into iCloud on both devices and that iCloud Drive is enabled in Settings → Your Name → iCloud.

❌

How do I cancel my subscription

Go to Settings → Your Name → Subscriptions on your iPhone, select Serenity and tap Cancel Subscription.

Serenity